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  • Your Service Back
    • About your billing
      • Understanding your bill
      • Our tariffs
      • Subsidies and social funds
      • E-billing
      • Information on the regularization of the Sanitation Canon
    • Customer services
      • Contact channels
      • Scheduled cuts and incidents
      • Prior appointment
      • SVisual
      • Inside leak check
      • Documentation and forms
    • Service commitment
      • Charter of Commitments
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      • Arbitration Board
      • CONTIGO programme
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  • Your Water Back
    • Our role in the urban cycle
      • Transportation
      • Distribution
      • Consumption
      • Drains and sewers
      • Wastewaster treatment
      • Water reuser
    • Quality
      • The consumer's tap
      • Laboratory
    • Water care
      • Smart metering
      • Water-saving tips
      • Community tanks
      • Indoor community installations
      • Sewer system discharges
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  • About us Back
    • About us
      • Presentation
      • Corporate information
      • Construction and project
      • Water over time
      • Our Strategic Plan
      • Ethics and compliance
      • Anti-Fraud Measures Plan
      • Management systems and certificates
      • Work with us
    • Contractor profile
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  • Our Commitment Back
    • Sustainable management
      • Our commitments to sustainable development
      • Sustainability and Non-Financial Information Statements Reports
    • Social involvement
      • Local initiatives
      • Equity
      • Visits to our facilities
    • Innovation and digitalisation
      • Innovation projects
      • Comprehensive digitization of Aguas de Alicante PERTE
    • Fundación Aquae
      • The Water Foundation
      • Aquae STEM
      • Aguas de Alicante Museum
      • Floodable Urban Park 'La Marjal'
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Detalle de Publicaciones - Aguas de Alicante

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Online Transactions

  • Bills, payments and consumption
    • Meter reading
    • Paying your bill / Bill payment
    • 12 Gotas (fixed monthly quota)
    • Duplicate invoices
    • Contracts
      • Account change holder
      • Supply connection
      • Disconnect supply
      • Water connection request
      • Contracting documentation
      • Changes to details
        • Update bank details
        • Update date address details
        • Update personal details
        • Incidents
          • Report an issue or a possible fraud
          • Claims and complaints
          • My account
          • Other procedures
            • Smart metering
            • Technical documents
            • Request for technical reports
            • Authorisations
            • E-wise information on networks

Your Service

  • About your billing
    • Understanding your bill
    • Our tariffs
    • Subsidies and social funds
    • E-billing
    • Information on the regularization of the Sanitation Canon
    • Customer services
      • Contact channels
      • Scheduled cuts and incidents
      • Prior appointment
      • SVisual
      • Inside leak check
      • Documentation and forms
      • Service commitment
        • Charter of Commitments
        • Customer Counsel
        • Service regulations
        • Arbitration Board
        • CONTIGO programme

Your Water

  • Our role in the urban cycle
    • Transportation
    • Distribution
    • Consumption
    • Drains and sewers
    • Wastewaster treatment
    • Water reuser
    • Quality
      • The consumer's tap
      • Laboratory
      • Water care
        • Smart metering
        • Water-saving tips
        • Community tanks
        • Indoor community installations
        • Sewer system discharges

About us

  • About us
    • Presentation
    • Corporate information
    • Construction and project
    • Water over time
    • Our Strategic Plan
      • Ethics and compliance
      • Anti-Fraud Measures Plan
      • Management systems and certificates
      • Work with us
      • Contractor profile

Our Commitment

  • Sustainable management
    • Our commitments to sustainable development
    • Sustainability and Non-Financial Information Statements Reports
    • Social involvement
      • Local initiatives
      • Equity
      • Visits to our facilities
      • Innovation and digitalisation
        • Innovation projects
        • Comprehensive digitization of Aguas de Alicante PERTE
        • Fundación Aquae
          • The Water Foundation
          • Aquae STEM
          • Aguas de Alicante Museum
          • Floodable Urban Park 'La Marjal'

COMMUNICATION

  • Publications
    • Awards received
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