Code of Conduct
 

At Aguas de Alicante we apply a Code of Conduct that defines the values of our organisation and serves as a benchmark in everything we do, both individually and as a group.

These ethical values have always been a cornerstone of  Aguas de Alicante strategy and development.

Today, more than ever, the company needs to act responsibly and ethically in its activities with regard to all stakeholders. 

View our Code of Conduct

Ethic Channels

A communication channel has been set up so that anyone can make enquiries or suggestions regarding the Code of Ethics and the policies and procedures that implement its principles and values.

The channel can also be used to report possible incidents of non-compliance with the Code of Ethics and its policies and procedures using the form for enquiries and form for reporting irregularities.

Communications, enquiries and notifications should be sent to the Compliance Officer using any of the following methods:

• Post (for the attention of the Aguas de Alicante Compliance Officer) to the following address:

C/ Alona nº 31 – 03007 Alicante

• Email address: codigodeconducta@aguasdealicante.es (in the subject line put: CONFIDENTIAL)


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All information provided will be treated confidentially. View the Ethics Channel Privacy Policy.

Criminal compliance policy
 

Aguas de Alicante is resolutely committed to complying with current legislation and regulations, as is the result of its Code of Conduct and its strict Policies, instructions and internal procedures. At the service of this commitment, it has also provided an exhaustive system for the identification, prevention and management of the risks of regulatory non-compliance that concern both its business activity and its support processes, as well as a disciplinary system to sanction any detected non-compliance.

Aguas de Alicante defined and implemented an organization and control model for the identification, prevention and sanction of criminal risks, a model that has been revised and refined. The Criminal Compliance Policy constitutes the updated reference framework for this model.

Consult the Extract of the Criminal Compliance Policy