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Code of Conduct
At Aguas de Alicante we apply a Code of Conduct that defines the values of our organisation and serves as a benchmark in everything we do, both individually and as a group.
These ethical values have always been a cornerstone of Aguas de Alicante strategy and development.
Today, more than ever, the company needs to act responsibly and ethically in its activities with regard to all stakeholders.
A communication channel has been set up so that anyone can make enquiries or suggestions regarding the Code of Ethics and the policies and procedures that implement its principles and values.
Communications, enquiries and notifications should be sent to the Compliance Officer using any of the following methods:
- Post (for the attention of the Aguas de Alicante Compliance Officer) to the following address:
C/ Alona nº 31 – 03007 Alicante
- Email address: email@example.com (in the subject line put: CONFIDENTIAL)
Criminal compliance policy
Aguas de Alicante is resolutely committed to complying with current legislation and regulations, as is the result of its Code of Conduct and its strict Policies, instructions and internal procedures. At the service of this commitment, it has also provided an exhaustive system for the identification, prevention and management of the risks of regulatory non-compliance that concern both its business activity and its support processes, as well as a disciplinary system to sanction any detected non-compliance.
Aguas de Alicante defined and implemented an organization and control model for the identification, prevention and sanction of criminal risks, a model that has been revised and refined. The Criminal Compliance Policy constitutes the updated reference framework for this model.
Consult the Extract of the Criminal Compliance Policy