Smart metering


Control your consumption with smart metering

Access is available via the Customer Service area and will enable you to fully control your water consumption. Smart metering is a technology that enables periodic remote meter reading, so that qualified service staff do not have to go to the meter. This makes it easier to read meters that are hard to access and prevents errors that, although infrequent, can occur and lead to billing mistakes.

Advantages of the service

  • Accurate information on your consumption, 24 hours a day.
  • Alarms can be activated to notify excess consumption or detected leaks. We will send you an email to notify you.
  • Comparative analyses of consumption can be undertaken.
  • Consumption concerns can be resolved, without needing to call the customer service hotline.
  • For meters that are difficult to access, we can bill real consumption, without having to travel to the meter.
  • Programme to review consumption and detect potential leaks.
  • Opportunity to receive monthly bills of real consumption.
Smart metering scheme